What items do you accept?

We accept contemporary and luxury items including clothing, shoes, bags, accessories, and selected jewelry from well-known designers and premium brands.

What items do you not accept?

We do not accept fast fashion, heavily used, damaged, altered, counterfeit, or outdated items. Please ensure your items are in good, sellable condition.

What value must the items have?

We typically accept items with an estimated resale value of at least €50. Higher value items tend to perform better on our platform.

Do you accept items from any house, brand or designer?

We accept items from select designer brands. If you're unsure whether your brand qualifies, feel free to submit it via the Add New Item form.

Do you only accept authentic items?

Yes, we only accept 100% authentic items. Each item is reviewed and verified by our experienced team before acceptance.

What happens if my item turns out to be non-authentic?

If an item is found to be non-authentic, it will be rejected. You’ll have one month to collect it or we will responsibly recycle it.

How can I be sure/assured that my item is authentic?

We recommend keeping original receipts, certificates, dust bags, and boxes. These help prove authenticity and increase the item's resale value.

Why does it matter if my item is in-season?

In-season items tend to sell faster and at higher value. Trends and seasonal demand significantly impact resale performance.

Shipping & Delivery

All orders are carefully packed and shipped securely via DHL Express. A signature is required upon delivery to ensure safe receipt.

Shipping Rates

Greece
Free shipping on orders over €300
€10 for orders under €300

European Union
Free shipping on orders over €300
€20 for orders under €300

Rest of the world
Free shipping on orders over €300
€30 for orders under €300

Estimated Delivery Times

Standard delivery

Greece: 3 working days
Europe: 5–7 working days
Rest of the world: up to 10 working days

Selected items may require extended delivery:

Greece: up to 15 working days
Europe: up to 20 working days
Rest of the world: up to 25 working days

The exact delivery time for each item is displayed on the product page. Delivery times may vary during peak periods, holidays, or due to unforeseen circumstances.

International Orders

All products can be shipped worldwide. Orders delivered outside the European Union may be subject to import duties, VAT/GST and customs fees, which are the responsibility of the customer.

Please ensure that the item can be legally imported into your destination country, as some regulations may restrict certain materials (such as exotic leathers).

Delivery Security

All shipments are fully tracked and insured until safely delivered.

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