Terms of use
INTRODUCTION
Owner and proprietor of this website is the company “ATHANASIOS PAPATHANASIOU with the internet site www.brandsamsara.com, , which is the e-store for exhibiting/offering and purchasing the consignment products through the internet, including women’s authentic brand clothing, bags, shoes and accessories, new and used, based in Greece, L.Perikleous 56, 15561, Athens, Greece, Phone number: 210 6524723, e-mail: contact@brandsamsara.com VAT 077056998, hereafter referred to as the “Company“ .
2. ACCEPTANCE OF TERMS OF USE INTERNET SIT
Before browsing through our website and enter our e-store, please read the terms and conditions that apply to the use of this website, e-store and our services, make sure that you agree with them given that by using and browsing through the website www.brandsamsara.com, you explicitly accept our terms and conditions. Registration to our website voluntary and free. It is compulsory only for when offering your items through the website. Users can browse the website freely without registration. The fields that have to be filled in are market by an asterisk. After successful registration, the user will receive confirmation via email and you will be able to enter your profile on the website www.brandsamsara.com, menu “Start here” or the link http://manage.brandsamsara.com/enter.php. If you are under 18 years old, you have to inform your parent or guardian regarding the terms of use of www.brandsamsara.com, before registering for the website or our services. We reserve the right to accept transacting only with individuals above the age of 18 (adults).
3. INFORMATION PROVIDED
The Merchant is committed to the completeness and validity of the information on its website, both in terms of the existence of essential characteristics described for each product to be sold, as well as the accuracy of these data, without prejudice to any technical or typographical errors that have escaped attention or have occurred unintentionally or due to any interruptions in the operation of the website for reasons of force majeure.
4. LIMITATION OF LIABILITY
The Merchant reserves the right to modify or renew these terms and conditions of transactions made through our e-shop, at any time, according to its needs and business customs, while it is obliged to inform its users of any modifications and any changes through this website of the e-shop. It is noted that the change of terms does not include orders that have already been placed.
The Company's online store is not responsible for any technical problems that may occur to users when they attempt to access the website and during this time and are related to the operation or compatibility of their own infrastructure with the use of the website.
The Merchant is not responsible for any errors that may occur on the website for any reason, including those that may be caused by changes, adjustments, technical causes and other reasons.
The Merchant reserves the right to publish any advertising banners and/or links in any part of its website, in accordance with applicable legislation.
5. INTELLECTUAL PROPERTY RIGHTS
The website www.brandsamsara.com, is the official website of the Company. The content of the web pages, posted by the Company, including images, graphics, photographs, drawings, texts, services and products, is the intellectual property of the Company and is protected by the relevant provisions of Greek law, European law and international conventions.
Any copying, distribution, transfer, resale, creation of derivative works or misleading the public about the actual provider of the content of the websites is prohibited. Any reproduction, re-publication, uploading, communication, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written permission of the Merchant or any other legal owner of the aforementioned copyrights.
The names, images, logos and distinctive features that represent the Company and/or its online store and/or third parties contracted with them, as well as their products or services, are exclusive trademarks and distinctive features of the Company and/or www.brandsamsara.com, and/or the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition. In any case, their appearance and display on the www.brandsamsara.com web pages should not be construed in any way as a transfer or assignment of a license or right to use them.
6. USER RESPONSIBILITY
The users of the website www.brandsamsara.com, accept that they will not use it and the Company's online store for sending, publishing, sending by e-mail or transmitting in other ways any content that is illegal, harmful, threatening, offensive, offensive, harassing, harmful, defamatory, libelous, vulgar, defamatory, obscene, constitutes a violation of another's privacy, expresses empathy or racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted in accordance with the law or contractual or administrative relationships (e.g. internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by contractual or administrative relationships, etc.).
7. PROTECTION OF PERSONAL DATA
The personal data you provide through the website www.brandsamsara.com is governed by the General Data Protection Regulation 2016/679/EU and in general the applicable national and European legislative and regulatory framework for the protection of personal data. For more information on the use of your personal data please read our Privacy Policy.
8. SECURITY OF ELECTRONIC TRANSACTIONS
Brandsamsara.com processes all credit or debit card details used for payment using a secure payment service and does not keep or store personal information on its servers. Only persons authorised by us have access to transaction information, using confidential passwords and only when necessary, e.g. to process your orders or other requests. In the event that brandsamsara.com suspects fraud in an order or payment, it will use the information you have provided to investigate the matter and prevent any fraud.
9. COOPERATION WITH THIRD PARTIES
Brandsamsara.com may work with other companies that provide certain services such as credit card billing processing, order dispatch, order gathering statistics and market research. However, we take care to ensure and protect the privacy of your personal data by providing the information necessary to provide us with such services. The above companies are prohibited from using any information for their own purposes or sharing this information with anyone other than brandsamsara.com. Your personal and transactional information is not disclosed to third parties unless we have specific authorization from you, or as required by provisions of law, court order or decision of another public authority.
10. LINKS TO OTHER WEBSITES / THIRD PARTIES
In an effort to provide a high level of service we may from time to time include links from third parties on our website. These links are not controlled by us but by third parties (natural or legal persons).Choosing to go to a third party website whose link is on our website is entirely at your own risk. Under no circumstances is the operator of this website responsible for the terms of protection of personal data which they follow. We encourage our users to read the privacy statements of all websites they visit so that they are aware that these websites collect and use personally identifiable information. This Privacy Policy covers our website only and not other websites. Therefore, brandsamsara.com is not responsible for the content and activities of these linked websites.
11. COOKIES
Cookies are alphanumeric small text files that are sent and stored in the browser used by the Customer/Supplier when visiting a website. The information stored on the User's computer may contain information such as which pages the User has visited, the date and time of the visit and a random and unique number identifying the User. By using this, the Site is able to store useful information about the User's browsing of the Site, as well as read this information to provide the User with an optimal browsing experience.
Under no circumstances do cookies contain personal information or information that would allow anyone to contact the Site visitor by phone, e-mail, etc. Cookies do not cause any damage to users' computers or to the files stored on them.
We use cookies on our website to manage login sessions, to provide personalised web pages and to tailor advertising and other content to reflect your particular needs and interests. Cookies can also be used to understand how the public uses our website and help us to improve its structure and content. We cannot verify your personal identity from this information. You can modify your browser settings to reject some or all cookies, except those that are strictly necessary. However, mobile browsers may not offer this visibility. You should be aware that some features are only available through the use of cookies and if you choose to reject cookies, these features may not available. For more information on the use of cookies please read our Cookies Policy.
12. USER IDENTIFICATION CODES
The codes used to identify you are two: The username and the personal secret security code (password), which each time you enter them provide access to your personal information in complete security. In case of loss or leakage, you must immediately notify us, otherwise our Company's online store is not responsible for their use by unauthorized persons. For security reasons, we recommend that you change your passwords at regular intervals and avoid using the same and easily traceable codes.
The Customer accepts that he/she is solely responsible for maintaining the secrecy of his/her account passwords from third parties. The password used by the Customer should meet the following rules for the best security of the Customer's account: Number of characters 6 – 8. The number of letters, numbers and symbols should be a combination of 6 characters. In case of loss or leakage, the Customer should immediately notify the Merchant. The Merchant is not responsible for the use of the secret code by an unauthorized person.
The provision of the user's personal data is voluntary and the user may at any time obtain information on their use and processing, as well as request the deletion of his/her profile containing personal data, after sending a written request for this purpose to: contact@brandsamsara.com.
13. NEWSLETTER
By indicating (optionally) his/her e-mail address, the user/customer can receive newsletters in his/her e-mail.
14. CONTACT
The user of the website has the possibility to contact the company by e-mail, following the relevant application adapted to the "Contact" web page, by filling in the special form for sending a message, indicating the name and e-mail address.
15. JURISDICTION – JURISDICTION
The above terms are compatible with Greek law and are governed by Articles 822 et seq. of the Civil Code, Law 2251/1994 (Article 4) and Legislative Decree 131/2003 which incorporates Directive 2000/13/EC Directive of the European Union (e-commerce). For any dispute, the Courts of the Company's headquarters (Athens) shall have jurisdiction.
16. SAFETY
All electronic transactions carried out through the e-Shop and in particular transactions involving sensitive personal data (credit card numbers, user data, etc.) are handled with full security on the Internet, except in cases of force majeure, i.e. events that are not due to the fault of the Merchant.
At the same time, encrypted access and security of data and electronic transactions is ensured by applying all modern technical (encryption, anonymization, etc.) and organizational measures appropriate for the purposes of processing, the compliance of which the Company checks at regular intervals, both for transactions through the E-Shop, where the use of a credit card is required, and for the use of the Account Creation platform.
The Software of the website is designed to ensure the maximum level of security and trust. All information contained in the applications submitted through the Website and related to payment of any service chosen by the Customer is secure and confidential. Only authorized employees, who have appropriate training in handling Customer information, will have access to this information and only when necessary to satisfy Customer requests.
Brandsamsara.com uses on its website, the SSL protocol, with 128bit encryption, for secure on-line commercial transactions. In this way, all your personal information, including your credit card number, name and address, is encrypted so that it cannot be read or changed during transmission over the Internet.
The Secure Sockets Layer (SSL) protocol is currently the global standard on the Internet for authenticating web sites to web users and for encrypting data between web users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. In addition, all information sent using the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed in transit.
17. LODGING A COMPLAINT
The user has the possibility to address the Company (using the above telephone line and e-mail contact) in order to make any complaint that has arisen to him from his transaction with the Company. The Merchant is obliged to examine any user/customer complaint immediately, and within five (5) working days of receiving the complaint, to provide the user/customer with the necessary explanations. If the user/customer does not consider the explanations to be sufficient, he/she has the right to address the Merchant again, which is obliged to try to resolve the relevant issue with the user by means of an amicable settlement.
18. SOCIAL MEDIA (facebook, instagram, pinterest)
The Merchant may use any legal social media (e.g. Facebook, Instagram, Pinterest, Twitter) to achieve its objectives, and the user accepts that the items he/she has made available to the Merchant on consignment may appear on these media solely for the purpose of achieving the sale of the items.
19. THE WEBSITE USES REMARKETING TECHNIQUES
This website uses re-marketing services (including Google Adwords) for advertising - promotion on third party websites (including Google) to visitors who have visited this website at least once. This means that we may advertise to previous visitors who have not completed a process on our website, for example they have used the contact form for an issue. The advertisement may appear either on the Google search results page, or on a website included in Google's Display Network or other advertising network. Third-party vendors, including Google, use cookies to serve ads based on someone's history of visits to brandsamsara.com. Of course, all data collected in this way will be used in accordance with the company's terms of use, cookies policy, brandsamsara.com's privacy policy and Google's privacy policy.
Adwords Re-marketing is a Re-marketing and behavioral targeting service provided by Google. It links brandsamsara.com's activity to the Adwords advertising network and the DoubleclickCookie.
20. CONTACT – VISIT
The User may contact the Company on the above mentioned telephone line and by e-mail for any issue that may arise regarding the items to be made available. The User may visit the offices of the Merchant by appointment, by telephone or by e-mail.